The name is sufficient- the tree of quality. This topic or I would explain here that the purpose of this blog is not to begin any new quality revolution or any thing that sort of ! It is my strong belief that the concepts and techniques of quality management have a natural extension to all facets of organizational management.
It was Dr. Juran who was first to incorporate the human aspect of quality management which is referred to as Total Quality Management, however, the concept of integrating quality with organizational disciplines have taken a shape during the emergence of ISO quality management principles.
In this continuing series I will try to put my ideas on integrating the Quality Management with different other disciplines of Organisation Management. There is already established role of qualit management with traditional discipline - Operations Management.
It is however, my firm belief that even the organisation elements of Supply Chain, Human Resource Management and Customer Relationship Management (CRM) or the recently evolve - Knowledge Management (KM) or Strategic Management (SM) has a lot to be benefited of such integration.
All readers posts with advices on these integration models are welcome !