Resolving problems and attempting to identify and prevent potential problems is a typical activity for most businesses. There are many business solutions available which promises to provide in-depth understanding of process and systems and thereby reduces or prevent potential problems. CAPA is one of such comprehensive fundamental management tool that provides a simple step by step process for completing and documenting corrective or preventive actions. CAPA focuses on the systematic investigation of discrepancies (failures and/or deviations) in an attempt to prevent their reoccurrence.To ensure that corrective and preventive actions are effective, the systematic investigation of the failure incidence is pivotal in identifying the corrective and preventive actions undertaken. The integrated CAPA model thus becomes a functional link between the overall deficiencies on one side, and their investigations and immediate corrective and preventive measures on the other side. The tool when implemented must have a vision and can provide controls needed to consistently produce a product of accepted quality. Therefore combining both the vision and controls together makes a comprehensive methodology for improvement over a period of time. CAPA thus becomes a functional link between the deficiencies on one side, and their investigations and immediate corrective and preventive measures on the other side and a year-by-year approach of reducing these identified deficiencies as a part of achieving total quality.